FAQ
Q1, Are U a manufacturer?
A: Yes, we are capable manufacturer with over 10 years of experience in exportation.
Q2, Can I have a sample for checking quality first ? Can provide OEM Service ?
A: Yes, dear, we can make sample for your checking first. Normally the production time is 12-15 days. Our factory provide the OEM Service.
Q3, What is the lead time for goods?
A: Garment bags20-25 workdays.
Q4, Can U arrange shipping ? What is delivery time?
A: Yes, dear. We have Delivery Options time is around 7-10 workdays. Air shipping time is around 20-30 workdays. seashipping is around 30-40 workdays.
Q5, How is the Payments Method and Payments Terms?
A: We support payments method like Paypal; TT Transfer and Bank transcation. Payments terms is 50% Deposit in advance and 50% Balance before shipping.
Q6, What is the aftersale service?
A: We are availablr for 24 hours aftersale service through Wechat, Whatsapp, Email.
Contact: Michelle Liu ( English)
Daniel Lu ( Korean/English)
E-mail: michelle@qdstarmi.com
Whatsapp: +86-13905424225
Tel: +86-13905424225
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